COVID-19 UPDATE

ENHANCED CLEANING:
We have enhanced our cleaning practices to comply with the BC Minister of Health to help you feel safe, comfortable and ready to stay at one of our properties.

• All units are professionally cleaned
• ALL laundry including towels, linens/duvet covers are sent to a professional laundry company after each guest stay
• Extra cleaning in place which includes disinfecting high contact surface areas throughout
• Self check-in & Private entrances at all of our properties

CANCELLATION POLICY:
25% deposit upon booking is NON refundable.
Balance is due 30 days prior to arrival. No refunds within 30 days of arrival unless there is a Travel Ban in place.
Travel Ban is a government imposed restriction meaning you are prohibited from traveling to Whistler, B.C.
In the case of a Travel Ban, we will work with you to either reschedule your trip, offer you a full credit to be used within 12 months of your original stay date (subject to availability & rate change), or refund you in full less a 5% transaction fee.